Our 100% Happy Hero Guarantee
We built Lumen League to spark screen-free wonder. If your child isn’t lighting up with joy, we’ll make it right—fast.
First Adventure Trial (the “just pay shipping” kit)
Don’t love it? Get a full refund of everything you paid (including shipping) and keep the kit. No questions asked.
Monthly Subscriptions
Something missing, damaged, or just not a hit this month? We’ll replace it or refund that month’s box—your choice.
How to get help (easy)
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Message us with your order number and a quick note about what happened.
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We’ll reply within 1 business day and resolve it—usually same day.
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No returns required for the trial kit; for other issues we almost never need items back.
Cancel anytime
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Manage your plan with a quick email or call before your renewal date. No fees, no hassles.
What’s not covered
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Gift cards and downloadable printables aren’t refundable.
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We reserve the right to decline or limit refunds in cases of suspected abuse—but we always start from trust
We’re here to help
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Hours: Mon–Fri, 9am–5pm CT
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Email: ajack@lumenleagueco.com
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Phone: (833) 728 - 6259
Your child’s imagination matters to us. If the magic isn’t there, you shouldn’t have to pay—period.